Your family deserves care that feels like family.
Puffin's own fully vetted, government-cleared caregivers serve the Lower Mainland and Fraser Valley — employed, insured, and covered by us, so you can be present for the moments that matter.
Premium care that adapts to your lifestyle.
From newborn nights to after-school pickups. Every caregiver is vetted, insured, and employed by Puffin — not sourced from a marketplace when you book.
Casual Babysitting & Nanny Care
Hourly childcare for ages 0–12, daytime or overnight. From $32/hr, with a 3-hour minimum per booking.
Explore Service →Nanny Placement
We search, vet, and shortlist 2–3 nannies for your family, anywhere in BC. One flat fee, and one free re-match within 30 days.
View Placement Options →03Postpartum & Newborn Support
Newborn care, breastfeeding support, light housekeeping, and actual rest. $38/hr, or $42/hr overnight between 10 PM and 6 AM.
Explore Service →Why families across British Columbia choose us first.
We do the vetting, run the background checks, and carry the insurance. You meet someone who has already been through all of it.
I. Cleared by the BC Ministry of Justice
Every caregiver passes a CRRP vulnerable-sector criminal record check before their first shift, plus reference and certification checks.
II. Employed by us, insured by us
Caregivers are Puffin employees, not contractors you take on. WorkSafeBC and commercial general liability sit with us, not with your household.
III. Locally Rooted, Locally Focused
We are based in Surrey and licensed to work across 16 Lower Mainland and Fraser Valley municipalities under an Intermunicipal Business Licence.
"Complete your first 10 hours with us and your 11th is completely on us."
One time, no complex conditions, no expiry — strictly client first.
We serve the entire Lower Mainland & Fraser Valley
Puffin Services is licensed to operate across all 16 municipalities below. Choose your city for local rates, coverage, and the questions families there ask most.
✦ Langley covers both the City and the Township. Don't see your city? Contact us — we regularly expand to new areas.
Three steps, no phone tag.
Tell us what you need
Choose the service, your city, and the hours. Add anything specific — allergies, bedtime routines, a child who takes a while to warm up.
We match a caregiver
A coordinator assigns someone to your booking and sends you their verified credentials before the shift starts.
Care happens at your door
Your caregiver arrives at your home. We place a hold on your card when you book and only charge it once the shift is finished.