Nanny Placement — $200 to start, balance when we place your nanny. Now open across British Columbia.See how it works →
What We Offer

Our Services

All childcare bookings include multiple children at no extra charge. Click a category below to explore services and book.

✦ All childcare services include multiple children in the home at no extra charge. When an infant under 12 months is present with older siblings, the infant rate covers everyone.

Childcare

From $32/hr · All ages · Day & overnight available

One simple booking for any age, any time. Tell us about your child and schedule — we handle the rest.

3 Hours Minimum

✦ Our certified postpartum doulas and specialists are matched to your language, cultural background, and specific recovery needs.

Standard Postpartum Support

$38/hr
per hour

3 Hours Minimum Per Shift

Overnight Postpartum Care

$42/hr
per hour · 10:00 PM – 6:00 AM

10:00 PM – 6:00 AM

✦ All senior care workers are CRRP background cleared and matched to your loved one's language preference and personality. We assign consistent caregivers — never random rotations.

Health Care Assistant (HCA) Support

$42/hr

3 Hours Minimum

Companion Care Services

$38/hr

3 Hours Minimum

Family Respite Relief Care

$42/hr

3 Hours Minimum

✦ Home-based Speech-Language, Occupational Therapy, and Behavioural Intervention — bringing certified pediatric specialists to your child's natural environment.

✦ We source, screen, and match vetted nanny candidates to your household — short-term from $500, long-term from $1,000. CRRP cleared candidates only.

Start Your Search →
Our Solid Shield Guarantee

The Four Pillars of Credential Vetting

CRRP Auditing

Vulnerable Sector review issued via BC Justice Ministry channels.

Interactive Audits

Rigorous care scenario interviews with our managing directors.

Background Verifies

Minimum two professional medical/parent reference audits.

Quality Logs

Shift reviews collected continuously after each visit.

Common Questions

Frequently asked questions

Yes — Puffin Services' hourly caregivers are CRRP-cleared and directly employed by Puffin, not contractors. Pediatric specialists are CRRP-cleared and work under registered clinician supervision. For Nanny Placement, Puffin handles the vetting and placement process, and the nanny becomes your family's employee once placed.

Not for a Puffin Services caregiver. Our caregivers are our employees, we are registered with WorkSafeBC, and we pay the premiums, so a workplace injury during a shift sits with our coverage rather than with the family. A privately hired nanny is a different situation — the family is generally the employer, and WorkSafeBC coverage becomes their responsibility. Confirm your own position with WorkSafeBC before hiring anyone directly.

Puffin Services needs at least 24 hours for hourly bookings online, which is the window the booking form uses to match a caregiver and confirm the schedule. Same-day requests are not handled by the form, but the office can often arrange them by phone — call (604) 283-2829 rather than assuming the answer is no. Nanny Placement is a longer process: your profile is reviewed within one business day and matched candidates arrive within 7–10 business days.

No. Puffin Services charges the same rate on a Saturday, a statutory holiday, and a Tuesday. The only things that change an hourly childcare rate are whether an infant under 12 months is present and whether hours fall in the overnight window between 10:00 PM and 6:00 AM. There is no weekend premium and no holiday surcharge.

Not at the time of booking. Puffin Services authorizes a hold on your card for the booked total when you book, and captures it after the care session is completed. If circumstances change what is owed, we tell you before charging anything beyond the authorized amount.

It is the shortest shift Puffin Services books, not a minimum you have to use. A two-hour errand is billed as three hours, so standard childcare works out at $96 and infant care at $114. Anything longer is billed by the hour from there.

Intermunicipal Business License — 16 Cities

We serve the entire Lower Mainland & Fraser Valley

Puffin Services is licensed to operate across all 16 municipalities below. Choose your city for local rates, coverage, and the questions families there ask most.

✦ Langley covers both the City and the Township. Don't see your city? Contact us — we regularly expand to new areas.