In-Home Senior Care in Burnaby, BC
Puffin Services provides in-home senior care across Burnaby, British Columbia, from Metrotown and Brentwood through Edmonds, Lougheed, Capitol Hill and the Burnaby Heights. Certified Health Care Assistants help with personal care and routines, companions with isolation and errands, and respite gives the family carer time off.
Booked online with 24 hours' notice. Same rates in every neighbourhood.
Senior care services and rates in Burnaby
Companion care
$38/hr · three-hour minimum
$42/hr overnight, 10:00 PM to 6:00 AM
Conversation and company, accompanied trips to appointments and errands, light help around the home, and walks.
Details & booking →Health Care Assistant (HCA) support
$42/hr · three-hour minimum
$46/hr overnight, 10:00 PM to 6:00 AM
Certified personal care: safe transfers, bathing, dressing, toileting, medication reminders, and dementia behaviour pacing.
Details & booking →Family respite
$42/hr · three-hour minimum
$46/hr overnight, 10:00 PM to 6:00 AM
A caregiver takes over your established routine so the family carer can work, rest or travel.
Details & booking →The same rates in every municipality Puffin covers. Past 8 hours with one caregiver, overtime applies: how overtime works. Every rate.
Senior care in Burnaby
Many Burnaby seniors live in towers around Metrotown, Brentwood and Lougheed, where the building is an asset and a barrier at once: elevators and lobbies instead of stairs, but a long way to the street on a bad day. Companion care there is often about the outing, a walk to the mall or the pharmacy and back, with someone steady alongside. In the houses of Capitol Hill and the Heights, stairs and bathing are more often the reason families call, which is HCA work.
Publicly funded home support in Burnaby is arranged through Fraser Health. Puffin is separate: private care booked directly from three hours at a time, which can stand on its own or cover hours the public schedule does not.
Much of Burnaby is on SkyTrain, so caregivers who do not drive can reach most addresses, which helps with finding the same caregiver for every visit.
Who comes to your home
A Puffin employee, not a contractor from a marketplace
A clear police vulnerable sector check before their first shift
Covered by WorkSafeBC, with commercial general liability insurance held by Puffin
Senior care in Burnaby: questions, answered
Frequently asked questions
Yes. A tower suite in Metrotown and a house in Burnaby Heights are the same booking at the same rate. Leave building access details when you book.
Companion care is $38/hr, Health Care Assistant support $42/hr and family respite $42/hr, each with a three-hour minimum. Overnight hours (10:00 PM to 6:00 AM) are $42/hr for companion care and $46/hr for HCA support and respite.
Ask for it when you book. It is an ordinary request, and we honour it wherever scheduling allows. With dementia it matters most, because a new face every visit undoes much of the benefit.