What to Expect from our Health Care Assistant (HCA) Support
Service Paradigm Overview
Dignified, professional personal care delivered by certified Health Care Assistants — designed for seniors who need help with mobility, personal care, and daily routines, delivered with dignity at home.
Standard Operating Expectations & Handover Protocols
Assistance with critical personal care, including safe mechanical transfers, dignified bathing, dressing, and toileting workflows.
Strict medication reminders, schedule compliance tracking, and detailed symptom logging.
Nutritious, condition-specific meal preparation (e.g., low-sodium, diabetic-conscious, mechanical soft food alterations).
Vigilant cognitive support for neurodegenerative conditions including specialized Alzheimer's and Dementia behavior pacing.
Questions about Health Care Assistant (HCA) Support
Puffin Services charges $42/hr for Health Care Assistant support, $42/hr for family respite relief care, and $38/hr for companion care. All three carry a three-hour minimum per visit, and the rate is the same in every municipality we serve.
Companion care is social and practical; HCA support is hands-on physical care. Puffin Services provides companion care at $38/hr for independent seniors who benefit from conversation, light home help, and getting out into the community. Health Care Assistant support is $42/hr and is delivered by certified HCAs for seniors who need help with mobility, personal care, and daily routines. If your parent needs help getting out of a chair, that is HCA. If they are managing fine but are alone too much, that is companion care.
Yes — Family Respite Relief Care, at $42/hr with a three-hour minimum. Puffin Services designed it for people already providing care themselves: our respite caregivers step into the routine you have established so you can work, rest, or travel. It is booked the same way as any other hourly service, for a single afternoon or on a regular schedule.