In-Home Senior Care in Surrey, BC
Puffin Services provides in-home senior care across Surrey, British Columbia, from Guildford, Fleetwood and Newton to Cloverdale and South Surrey. Certified Health Care Assistants help with personal care and daily routines, companions help with isolation and errands, and respite gives family carers time off. Surrey is where Puffin is registered, and the city our caregivers know best.
Booked online with 24 hours' notice. Same rates in every neighbourhood.
Senior care services and rates in Surrey
Companion care
$38/hr · three-hour minimum
$42/hr overnight, 10:00 PM to 6:00 AM
Conversation and company, accompanied trips to appointments and errands, light help around the home, and walks.
Details & booking →Health Care Assistant (HCA) support
$42/hr · three-hour minimum
$46/hr overnight, 10:00 PM to 6:00 AM
Certified personal care: safe transfers, bathing, dressing, toileting, medication reminders, and dementia behaviour pacing.
Details & booking →Family respite
$42/hr · three-hour minimum
$46/hr overnight, 10:00 PM to 6:00 AM
A caregiver takes over your established routine so the family carer can work, rest or travel.
Details & booking →The same rates in every municipality Puffin covers. Past 8 hours with one caregiver, overtime applies: how overtime works. Every rate.
Senior care in Surrey
Many Surrey families care for a parent at home, often in a multigenerational household where the family carer is also working and raising children. That is usually when families call: not because something has gone wrong, but because the person holding it all together needs some hours back. Family respite is built for exactly that.
Publicly funded home support in Surrey runs through Fraser Health. Puffin is separate: private care booked directly, from three hours at a time, which can stand on its own or fill the hours around public visits.
Surrey is one of the most linguistically diverse cities in the province, and a caregiver who shares your parent's first language can make the arrangement work. You can request one when you book; it is a request rather than a guarantee. Give your actual neighbourhood too, because a caregiver who lives nearby is more dependable for an early-morning visit. The rate is the same in Newton, Cloverdale and South Surrey.
Who comes to your home
A Puffin employee, not a contractor from a marketplace
A clear police vulnerable sector check before their first shift
Covered by WorkSafeBC, with commercial general liability insurance held by Puffin
Senior care in Surrey: questions, answered
Frequently asked questions
You can request a caregiver who shares your parent's language when you book. It is a request rather than a guarantee; a narrower requirement can mean a smaller pool, and we will tell you honestly what is possible. The price does not change.
No. Fraser Health assesses and schedules publicly funded home support. Puffin is private care your family books directly, which can be used on its own or alongside public visits.
Companion care ($38/hr) for a parent managing physically but alone too much; HCA support ($42/hr) for hands-on personal care such as bathing, dressing and transfers; and family respite ($42/hr) when the family carer needs time off. If unsure, start with HCA, because an HCA can do everything companion care covers.