In-Home Senior Care in Vancouver, BC
Puffin Services provides in-home senior care across Vancouver, British Columbia, from Kitsilano, Kerrisdale and Dunbar to the West End and East Vancouver. Certified Health Care Assistants help with personal care and routines, companions help with the loneliness and the errands, and respite gives the family carer real time off.
Booked online with 24 hours' notice. Same rates in every neighbourhood.
Senior care services and rates in Vancouver
Companion care
$38/hr · three-hour minimum
$42/hr overnight, 10:00 PM to 6:00 AM
Conversation and company, accompanied trips to appointments and errands, light help around the home, and walks.
Details & booking →Health Care Assistant (HCA) support
$42/hr · three-hour minimum
$46/hr overnight, 10:00 PM to 6:00 AM
Certified personal care: safe transfers, bathing, dressing, toileting, medication reminders, and dementia behaviour pacing.
Details & booking →Family respite
$42/hr · three-hour minimum
$46/hr overnight, 10:00 PM to 6:00 AM
A caregiver takes over your established routine so the family carer can work, rest or travel.
Details & booking →The same rates in every municipality Puffin covers. Past 8 hours with one caregiver, overtime applies: how overtime works. Every rate.
Senior care in Vancouver
Publicly funded home support in Vancouver is assessed and scheduled through Vancouver Coastal Health. Puffin is separate: private care your family books directly, for the hours you choose, from three hours at a time. Some families use it on its own; others use it to cover the hours between public visits.
Vancouver adds its own practicalities. A parent in a West End or Yaletown apartment may need help with the building as much as the day: a companion who knows the route to the pharmacy, the bus or the appointment, and is there for the walk back. In a Dunbar or Kerrisdale house, stairs and bathing are more often the reason families call, and that is HCA work.
Ask for the same caregiver each visit. It is an ordinary request, we honour it wherever scheduling allows, and with dementia it is close to essential.
Who comes to your home
A Puffin employee, not a contractor from a marketplace
A clear police vulnerable sector check before their first shift
Covered by WorkSafeBC, with commercial general liability insurance held by Puffin
Senior care in Vancouver: questions, answered
Frequently asked questions
Yes. Puffin provides certified Health Care Assistant (HCA) support at $42/hr, companion care at $38/hr, and family respite at $42/hr anywhere in Vancouver, each with a three-hour minimum. Caregivers are Puffin employees with a police vulnerable sector check.
No. Puffin is private care your family books and pays for directly. It can be used on its own or alongside publicly funded home support, for example to cover hours the public schedule does not.
Yes, within what an HCA is certified to do: personal care, medication reminders, routine and behaviour pacing for someone living with dementia or Alzheimer's. Puffin does not provide nursing, diagnosis or 24-hour live-in hourly care.